Valorie P.
I’m so sorry for your recent loss. I love the product.
Justin H.
It was a longer than expected waiting period, but the collar is exactly what you’d expect and want it to be when ordering it. Customer service was prompt in email responses on communicating updated ETA’s.
Sierra P.
Looks great! Great quality, clear printing. I bought the 2in for my boy years ago and it’s amazing, had to get one for our girl. Love this company will never buy a dog collar from any other place!
David r.
We love her new collar. The WORKMANSHIP IS GREAT!!!
Old world craftsmanship meets modern materials. This collar is built tough. It is a breath of fresh air that there is companies still putting out products like this for our pets.
Thanks BULLRUN FLAG keep up the good work.
David
Julie M.
Ao I got this for my Shepard it got here a little slow, but it’s perfect!
Thank you for the quality collar!
Tryston A.
SOLID collar! Very impressed. Never had this buckle style or a tac handle. Absolutely in love with both. Adding the padding was well worth it. 1.5 vs 2 inch was a wise decision. I feel 2 would have been too much. Nice military look. Would recommend white vs the bone white. But I'm very happy with it. Perfect fit. Support was helpful in keeping me updated. Definitely recommend.
Candace B.
Super nice high quality collar. Absolutely love it only downfall to purchase was the month and a half wait time to receive it. But would order from again
Malloree W.
Worth the wait!! We ordered during a great sale and knew we would have to wait a few weeks until it arrived, customer service went above and beyond making adjustments for me and the quality is top notch!!
Kimberly S.
The collars are very high quality and look fantastic! We are very, very happy with them. The only downside is that the delivery took a lot longer than the time frame stated on the website. I understand they are a small family business and these are custom-made products as those are two characteristics that made me want to buy from them in the first place. I just wish I would have been a little more prepared for the wait.
Marianne K.
I originally ordered the collar with rush delivery (1 week) but after two weeks never received it. After a few attempts of contacting the company about it I was able to get a refund on the rush portion. The collar finally came after several weeks. The collar fits great and is sturdy. My only comment would be don't offer rush deliver of 1 week turn around if you know your not able to offer since you told me your running behind on orders.
Erik H.
Great product! My only compliment is that it took forever to receive my order. Took about 3months until I actually received it. When I messaged them to see how long until I got it they told me it would be shipped out the next day. Took almost two weeks to ship after they told me that.
Willis L.
I received my order, while the collar looks to be great quality it is not the collar I ordered. The collar I ordered as stated on the bill was to have the traffic handle and airtag holder. This collar I received has neither one of these paid for options. The collar's color, size and both the custom and pre made patches were correct. As we take hikes in heavy traveled areas and my dog is classified as an aggressive breed I need the traffic handle to be able to hold her close and ease tensions of those with dog related fears on trails. How can this error be remedied in a timely fashion?
Vicki H.
Love the collar but the Customer service production time and shipping time lacks and needs help. Buy once again the collar was very nice heavy duty well made.
Amanda T.
Color is made extremely well and it’s exactly what I ordered. Highly recommend.
Dana T.
This collar turned out amazing! It took a bit to get but it was worth it!
Dylan B.
Was a little hesitant about the site but wasn’t disappointed, the shipping took a little longer than expected but the customer service was very responsive and made everything right. My boy loves his new collar and will definitely be buying again from them!
Cassandra C.
QUALITY
I purchased this large collar for my Chow Chow, Ruby Mae. It is solid, quality, and most importantly protects my dog from predators on our ranch. The large lettering with our telephone number clearly visible also helps get our independent stubborn girl home if she wanders too far. I would absolutely order from the company again with the understanding that receiving quality, unique craftsmanship takes time to receive.
Justin M.
Love the product and the ease of ordering. The collar of exactly how I pictured it and fits perfectly. It’s obviously well made and seems as though it will last a long time. My only complaint about the process is that it arrived significantly later than expected and I received no communication from the company about this delay. I only received USPS updates when I wrote in and complained, but the delays continued and I wound up getting my collar approximately 1 month later than originally scheduled. I understand and appreciate the small business aspect, but delays could easily be managed with simple customer service and communication.
Ester S.
I love this collar!!!
Richard P.
I think the quality of the collar is amazing. Very happy with the product. The negative is when I ordered they said it would be a three week wait. After a month and a half I finally got it. Poor communication, when you call you just get an answering machine.
Sydney W.
Great quality collar. Looks great on our pet!
Hannah S.
We LOVE our new collar. The only down fall to the whole process was that it took a very long time to get here. Great product, nonetheless.
Michael N.
Love the collar. It is made well. The lettering is so bright and bold. I did hate that it took a month in a half to get the collar and customer service didn't answer my emails.
Christine A.
I like the collar overall just wish the handle was wider feel like it is not going to be strong enough if I have to use it with a 110 lb Rottweiler
Carley M.
Absolutely love this collar!!! Amazing quality, i love the reflective letters! The flag just makes it stand out so much!!! Absolutely love the metal buckle as well. Will be buying again as my puppy gets older!
Melissa L.
I love this collar!! Secure, comfortable and fashionable, it checks off all the boxes. Ordering was easy, and even during the holidays, delivery was pretty quick!! This is my third collar from Bullrun flag and I recommend them to everyone!!
Bryan T.
Came in a little big and followed the measuring guide. Handle loop is pretty big and get snagged on things. No way to keep it down. Because of the weight of the buckle and the placement of the handle, the handle spins to the side.
The product is very good quality and well made.
Andrew S.
Best dog collar I’ve ever bought. Excellent quality and fun to show off. Thank you so much!!
Jennifer H.
Absolutely love my baby’s new collar. Great quality and well worth the price. Thank you so much!
Samantha M.
Great quality collar. The stitching is great. Over all very satisfied with this purchase worth the wait.
Frank K.
Very nice, well made coller
Sarah W.
We love our collar and patches!! The actual collar I ordered was too big, so we are in the process of getting a small size. This has been a no hassle experience and we are just waiting for the new one to arrive. We love this!!!
Lisa Y.
What a Beautiful collar . The quality , the care put into making this beautiful dog collar .Im very impressed .
Thank you !
Joe C.
What a great Product! Collar is very well made. Stands up well to my dogs super active lifestyle. Playing fetch in the sand, or diving in the pool. This collar is durable. Having a "Pit Bull", people tend to be afraid, when they see, my girl. But when they see her name, on the collar, they immediately soften, and want to say Hi, to Zoey.
I would buy one again. But I probably won't have to. Cuz this collar will last the rest of her life.
Daphne V.
Love the collar! I already bought one for my other dog and wanted to get Dakota one as well. I was not disappointed! They are well-made and durable. My dogs are strong and the collar handles take a beating, but I have had no issues so far. They look nice and I love that I was able to get a patch letting people know that my sweet boy is deaf. The only critique I would give is that they take a while to get. But with the quality of the collars, it is understandable. I am happy to wait!
James M.
Well worth the wait incredible quality great attention to detail. Very high end. Customer service were very honest let us know they were a bit behind then expedited delivery over all very pleased and would highly recommend this product p.s my dog looks bad ass in this collar.
Audie A.
Lead times were crazy!
Other than that, the build quality is fantastic.
I would recommend the product if you don't mind the wait time.
Anna R.
Not going to lie, I thought this place was a scam because I had not gotten any response from them in a few days after I reached out. But I gave it a chance and had some patience… best money ever spent!!! I absolutely love love love my doggy’s collar. She looks gorgeous and badass! I recommend this place to anyone for their furry friends. Thanks so much!
Pamela R.
Very well made collar. Looks great on my boy. Thank you for a great product.
Richard B.
Great collar. Very sturdy stitching. Embroidered patch was perfect. Highly recommend this collar.
Richard B.
Great collar. Adding the padding really makes it sturdy. Great job with the custom embroidery. Buckle is a heavy duty cobra style buckle.
Jose S.
Absolutely beautiful and worth the wait. Excellent material and craftsmanship. The real deal.
Thank you
Joe
Gisell P.
Great product !!
Gisell P.
I’m really happy with the collar . The padding is great
Janet M.
It's nicely made, but it came in a bit bigger than advertised. I measured my pups neck at 16.5" so I ordered the 17" and up and it's well over the 17" for the minimum length. I even adjusted past where the patch goes and couldn't get it quite snug enough. Make sure and order small!
Belinda R.
The wait was well worth it! Fantastic high quality collar made exactly the way I wanted it. Will indeed order again. Appreciated more than anything the communication on when I could expect my shipment. Thank you for your honesty.
Kevin M.
The collars and bungee leashes I ordered are everything I had hoped they'd be - well constructed of durable material, hardware is heavy-duty, and the fit and finish is perfect.
First time for me using bungee leashes, too. What a game changer! My dogs still pull a little bit, but when they feel the tension on the bungee (about halfway extended) they ease up. No more herky-jerky between slack and full tension like with a regular leash. If your dog is a full throttle full-time puller, these leashes probably won't make a difference. But if you have a dog that just needs a little reminder to slow down once in awhile, the bungee leash will make taking your pup for a walk thoroughly enjoyable for you both. The padded handles are nice, and the length of leash can be adjusted.
As noted in other reviews, shipping takes awhile - I received my 2 personalized collars in about 7 weeks. That's not bad at all. These are, after all, custom made products from a family owned and operated small business in West Virginia - not some crap pulled off a big box store shelf at one of hundreds of distribution warehouses across the country that promises 2 day delivery. I've got the time and patience to wait to support the small businesses of America. So should everyone.
All in all, I'm happy, dogs are happy, great products at a fair price!
KaiLani H.
The wait was long but I love the finished product. Thanks so much!
Tom D.
Great quality. Looks great
Melissa L.
I LOVE Brahma's new collar!! It's durable, fits well, and has received many compliments. Thanks Bullrun Flag for the quality product. We will definitely be ordering from y'all in the future!!
Richard T.
The people at this company in West Virginia first & foremost are extremely polite and respectful. The work they do for each customer is absolutely gorgeous!! I’m confident this collar will last a lifetime, no exaggeration. Please don’t get discouraged if the product doesn’t arrive exactly on time, it’s definitely worth the wait
Ashley M.
We got the AirTag pouch feature and it’s the perfect fit especially great if you don’t have a case on it and the dog gets wet!
Zoey T.
Love the collar! Fits him perfectly and he looks so handsome in it! Looking at a vest next!
Walter T.
Very high quality materials and looks amazing. Our boy BRUTE noticed no shipping delays, and he looks sharp with his new collar on!! Thank You.
Andrea S.
The detail and craftsmanship is fantastic!!! The collar is amazing and Loki loves it!!!
Customer
The product is great. Took longer than was told but customer service was okay.
Cara R.
We absolutely love our pups' new collars! They are constantly outside and on the go. These heavy duty collars are perfect and easily adjustable for our growing puppies.
Pamela H.
Awesome collar. Size was perfect. I got the extra padding which is nice. So far so good!
Jean A.
Beautiful and so worth the wait. Thank you so much!
jeffrey d.
Quality is amazing, pricing va competitors also excellent...just be patient with the timing. Took about 6 weeks for us but was worth it!
Kassidy W.
Great company! We will be using them from now on! Love the collars and patches!
Pablo J.
Wow I was in shock at how sturdy, heavy duty and great this collar is! Truly unique, the buckle mechanism is so easy to latch and unlatch, well worth the wait! It even changed the way my dog looks lol! Definitely recommend, and best of all custom made right here I good old USA !
Christopher S.
Quality collar! Took a while to get to me but well worth the wait. The patch is really good quality too, I was not expecting that! I recommend this collar.
Daniel M.
Absolutely love it!!
Brandyn L.
So HAPPY! I have been holding out until he was grown to get one of these collars. He will be 2 this June . Truth is those “other”places start at 17.5 inches. Under all the neck floof he is only about 16 inches. (So he’s a small…It’s tucked in to see the fit ). I’m so glad that I stumbled upon this company and am thankful for the range of sizes offered. I’m all for supporting small business when I can! It does take some time to get But I hope you can see it is sooo worth the wait!!!!!! We chose padded as well as the handle . Thank you so much!!! Well done!!!
Halli K.
I had to contact them because we haven't received the collar per the lead time. They responded back quickly and were very professional. We got it maybe a week later and looks great and fits perfect for our long haired gsd. It is very strong and that's what we needed. I got the his name embroidered onto the collar and reflective. Definitely helps at night.
Would definitely buy again in the future.
Nancy P.
Great looking collar and very well made
Sixto R.
Instead of sewing the name directly into the collar, and additional tag/ layer was added making it almost impossible to adjust. You can see on the picture how the collar currently fits due to the added layer. Also, the order process was delayed without notification. This is not acceptable.
Aaron p.
We absolutely love our collar we got for our 100lbs Great Pyrenees. I was worried about durability because Lola can be a bit of a brute, but this collar is super durable. The padding on the inside of the collar is awesome as well. The customization was a big bonus also and the patches are removable and interchangeable. As soon as you open the package and hold the collar you know you've purchased a quality product. 10 out of 10 would recommend. Couldn't be happier!
Mark P.
Awesome quality! The stitching is very sold. I would recommend and purchase again!
Sam S.
Great customers service, and the collar is high in quality and durability.
Camille T.
The collar was exactly what I wanted and very good quality! I would definitely recommend this to anyone who needs or wants a new one
Cassie L.
I couldn’t be happier! The quality is out of this world making it worth the wait. The customization is high quality, exactly as I had asked & overall built to last!
Lawrence J.
Awesome quality !! Takes a little long to receive but definitely worth the wait I’ll be ordering a leash and another collar once my other pup is fully grown
Stephen M.
Great quality, has a comfortable feel and very durable. Very easy to use. I love it!
Arianna G.
0/10 experience. took over 2 months to even ship it to me. i emailed twice.
Dustin C.
Quality made and looks great! Shipping took linger than expected but worth the wait.
Blake M.
It’s great I love the collar so much
Nerida G.
Sizing is incorrect. Both collars that we purchased did not fit our dogs.
Nerida G.
Sizing is incorrect. Both collars that we purchased did not fit our dogs.
Steve C.
The worst place ever to buy from
Steve C.
The worst place to buy from takes forever to get it
Rafael F.
Not what I ordered. “Customer service “ person was not helpful or concerned with fixing the issue.
Would not recommend this company to those looking for a good customer service experience or to actually get the product they ordered.
Valorie P.
Ordered a collar with handle and air tag but did not receive it. Received a basic 1.5 in collar. I've tried to contact support 4 times with no response on how to correct this. Very disappointing.
Casie P.
Our Rottweiler loves it! Love the extra padding!
Teri P.
I have 2 German Shepards and this is my second collar I ordered. I absolutely love these collars. The stitching is beautiful. I definitely recommend. I will order again if needed.
Alexander B.
It took 8 weeks to receive the collar, i got a prewritten response that my order was next and almost complete…..which it wasnt because it took 2 more weeks after that to ship. Ontop of everything, they spelled my dogs name wrong.
Tristan K.
I ordered a medium for my 75 pound GSD and it fits perfectly, the quality is great on both the leash and the collar my pup loves it he doesn’t want me to take it off! Highly recommend.
Dawn T.
This is my second collar. I love it! Like I said before, excellent quality. It's nice, heavy material with an all metal buckle. I would definitely rate it 5/5 and my dog looks good in it.
Dawn T.
The collar took a while to get here, but it was worth it. It's thick, heavy material with a solid metal buckle. The embroidery is clean, too!
Michael P.
Very well made. High quality. Worth the wait. Thank you.
Ellie J.
the only thing is it’s a little too big, but besides that LOVE IT!!
Ryan R.
So far very good fit, material seems nice and heavy.
Megan G.
Just fantastic… customer service is so quick to reply. The quality is simply amazing. I love love love this site and their products!
Christian P.
Long wait but this quality was worth the wait
Laurence H.
Awesome quality.
Customer
The collar looks amazing! Delivery took a while but it was the holiday season. The support team was very quick to answer questions and offer help. Great experience!
